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Support

A person reads these. If something is wrong, or you are stuck, or Ethia said something that did not sound right, write and say so.

Email

support@ethia.io

We answer within two working days, usually sooner. If it is about your own health record, write from the address you signed up with so we know it is you.

Before you write

The guide walks through everything Ethia does, one screen at a time, with pictures of the real thing.

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Your account and your data

If this is urgent

Ethia is not a medical service and nobody here is monitoring it for emergencies. If you are unwell and need help now, contact your doctor or your local emergency number.

Something looks wrong with security

Write to security@ethia.io and we will look at it straight away.

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